How to Download a Daily Diary (GD) Entry Copy Online

Key Takeaway: When reporting lost items or minor disputes, police create General Diary (GD) entry and give you a GD number. Download digitally signed copies from state CCTNS portals instead of visiting police stations repeatedly. If "Record Not Found," the officer may have given fake GD number - use RTI to expose.

General Diary (GD) or Daily Diary (DD) entries document non-cognizable offenses - lost phones/documents, neighbor disputes, complaints that don't warrant FIR. You need GD copy for insurance claims, duplicate document applications, or evidence of having reported an issue. CCTNS (Crime and Criminal Tracking Network & Systems) portals allow online download, eliminating repeat police station visits.

Understanding GD vs. FIR

FIR (First Information Report): Cognizable offenses (theft, assault, fraud) - police must investigate

GD Entry: Non-cognizable matters - informational record, no automatic investigation

Common GD uses:

Lost mobile phone/wallet/documents
Found suspicious item
Neighbor nuisance complaint
Preventive information (threat perception)
Vehicle accident (minor)

Accessing State CCTNS Portals

Major state portals:

Uttar Pradesh: cctns.uppolice.gov.in
Tamil Nadu: eservices.tnpolice.gov.in
Odisha: citizenportal-op.gov.in
Maharashtra: citizen.mahapolice.gov.in
Karnataka: ksp.karnataka.gov.in

Search: "[State] citizen portal police" or "[State] CCTNS"

Central Hub: digitalpolice.gov.in (links to state portals)

Downloading GD Entry Online

Registration

Create citizen account:

Mobile number (for OTP verification)
Email ID
Basic details (name, address)

One-time registration - reuse for all future queries

Login and Navigate

Login with credentials

Navigate to:

"View FIR/GD" or
"GD Status" or
"Service Request Status" or
"Petition/Complaint Status"

Enter GD Details

Required information:

District: Where GD was made

Police Station: Specific thana

Year: 2024 or 2025

GD Number: Provided by officer (e.g., 145/2024)

OR Date of entry: If GD number not noted

Download PDF

System generates:

Digitally signed PDF
Contains GD entry text
Date, time, reporting officer name
Your details as complainant
Nature of complaint

Save multiple copies - for insurance, passport office, etc.

When "Record Not Found" Appears

Possible Reasons

Legitimate:

Portal not updated yet (24-48 hour delay)
GD made in different police station than you searched
Year error (FY vs calendar year confusion)

Fraudulent:

Officer gave fake GD number (to avoid paperwork)
Entry made in "Rough Register" not official GD
GD number belongs to different case altogether

Verification Steps

Step 1: Revisit police station with receipt/SMS

Step 2: Ask officer to show GD register physically

Step 3: If officer avoids - immediate red flag

Step 4: File RTI to expose fake entry

RTI for GD Copy

If online download fails or system shows no record:

Address to: SHO (Station House Officer), [Police Station Name]

"Subject: General Diary Entry Copy under RTI Act 2005

On [Date] at [Time], I reported [incident - e.g., lost mobile phone] at [Police Station].

Officer [Name, if known] provided GD Number [X].

However, online CCTNS portal shows 'Record Not Found'.

Under RTI Act 2005, I request:

Certified copy of General Diary Entry No. [X] dated [Date]

If GD number is incorrect, provide correct GD number and copy

If no GD entry was made, explanation why officer provided fake number

Name and designation of officer who handled my complaint"

Timeline: 30 days

Fee: ₹10 application + ₹2 per page

Possible RTI Responses

Positive: "Attached is GD copy" (problem solved)

Revealing: "No such GD number exists in our records"

Proof: Officer lied - gave you fake number to avoid making entry

Action: File complaint to SP/DCP with RTI response

Taking Action on Fake GD

Complaint to Senior Officer

"Subject: Fake GD Number Provided by Officer - [Police Station]

On [Date], I reported [incident] at [Police Station].

Officer [Name] told me GD entry made and gave number [X].

However:

CCTNS portal shows no such record

RTI response (attached) confirms no GD exists

This indicates officer deceived me to avoid work.

I request:

Disciplinary action against erring officer

Actual GD entry to be made now (backdated to original complaint date)

Copy provided for my use"

SP/DCP takes such complaints seriously - affects public trust.

Using GD for Intended Purpose

Once downloaded:

Insurance claim: Submit GD copy proving item was reported lost/stolen

Passport office: Lost passport requires GD as supporting document

Duplicate documents: Aadhaar, PAN, license - GD shows original lost

Evidence: GD establishes you reported matter on specific date (useful in disputes)

Best Practices

At Police Station

When making GD entry:

Note down GD number immediately
Ask for SMS confirmation (some states send auto-SMS)
If officer says "Come tomorrow for number," refuse - demand on the spot
Note officer's name and time

Screenshot/Print

After downloading online:

Take screenshot of portal showing GD entry
Print multiple copies
Save PDF in cloud storage

Portal data can be updated/deleted - physical copies protect you.

Verify Immediately

Within 24-48 hours of making GD:

Check online portal
If appears, download
If doesn't appear by 72 hours, RTI immediately

Don't wait weeks - trail goes cold, officer can claim "system error."

Systemic Improvements to Demand

Every GD should:

Auto-generate SMS to complainant with GD number
Be uploaded to portal within 2 hours (real-time)
Include photo of complainant (face recognition for later verification)

States with such systems have drastically reduced fake GD numbers.

By using CCTNS portals to download GD entries, verifying immediately, and exposing fake numbers through RTI, citizens ensure police maintain accurate records instead of deceiving complainants to avoid paperwork.

Resources: State CCTNS Citizen Portals (search "[State] citizen portal police") | digitalpolice.gov.in