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Investigating User Charges (Rogi Kalyan Samiti)

Government hospitals collect user charges for RKS funds meant for patient welfare. Learn to audit accounts via RTI and expose misuse of patient money.

AI Assistant
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9 min read

Key Takeaway: Government hospitals collect user charges that go to Rogi Kalyan Samiti (RKS) funds meant exclusively for patient welfare - medicines during stock-outs, equipment repairs, facility improvements. High spending on vague "office contingency" or "hospitality" while basic amenities are missing indicates fund misappropriation.

Every government hospital collects user charges - modest fees for registration, diagnostic tests, minor procedures. This money goes to the Rogi Kalyan Samiti (RKS), which must spend on patient welfare, yet funds are often misused for staff amenities or siphoned through inflated procurement.

Understanding RKS Structure

Community-hospital governance body at each PHC/CHC/District Hospital with Medical Officer as chairperson, staff and community representatives as members.

Fund sources: User charges, NHM untied funds, government grants

Permitted use: Emergency medicines, equipment repair, infrastructure improvements, patient diet, cleaning materials, contractual staff honorarium (if approved)

Prohibited: Staff tea/meals, unauthorized travel, personal gifts, expenses not approved in RKS meeting

Accessing RKS Financial Information

Public display mandate: Hospitals must display on notice board:

  • Annual income-expenditure statement
  • Major purchases with vendor details
  • Bank balance
  • RKS meeting dates

RTI strategy:

"Request certified copies of Cash Book, Ledger, Bills/Vouchers >₹5,000, RKS meeting minutes for FY 2024-25"

Red Flags

Vague expense heads: "Office Contingency" ₹45,000, "Hospitality" ₹30,000, "Miscellaneous" ₹25,000 without specifics

Inverted priorities: More spent on office admin (50%) than patient welfare (40%)

Inflated rates: Fans at ₹3,500 vs market ₹1,500

Vendor monopoly: Single vendor receives ₹75,000 in 3 months

No RKS meetings: Last meeting 8 months ago, yet expenditures continued

Taking Action

Complaint to CMO citing RTI evidence of irregularities

Vigilance complaint for misappropriation if CMO unresponsive

Community social audit: Verify claimed purchases (count fans, check facility condition)

Media exposure: "Hospital Collects ₹10L User Charges, Spends on Staff Tea"

By demanding RKS account transparency and verifying expenditure, ensure user charges improve patient care instead of funding unauthorized spending.


Resources: nhm.gov.in → RKS Guidelines

Investigating User Charges (Rogi Kalyan Samiti)